Our Services

Affordable Billing Solution

• Low initial cost of entry.
• Wholesale and Retail Billing offerings.
• Scalable solutions that grow with your company.
• Ongoing savings: we spread our operational and recurring expenses across our entire customer base, leveraging synergies and creating efficiencies that translate into client savings.

User Friendly Interface

• Intuitive Design.
• High powered results.
• Easy to operate.
• Frequently updated with new features.

Service Types

• BillStream Supports One Time, Recurring and Usage Based Billing.
• Our flexible Service Architecture allows the addition of new services to our system without altering existing code or disrupting current billing models.
• Capabilities include, but are not limited to, Internet, Local, Long Distance, Travel Card, Dedicated Circuits, Voice Mail, Pagers and much more.

Agent Interface

• Keep track of your agent’s productivity with no extra hassle.
• Eliminates the need of faxes or paper and let BillStream keep track of the data.
• Put your agents on a commission plan and never have to calculate commissions for you agents again.
• Allow your agents selected access to their client’s balances, enabling easy payment posting to BillStream.
• Allow your agents to reprint their clients invoices on the spot.
• With the built-in reporting on the agent interface your agents can see accurate up-to-date reports of their daily, weekly, and monthly revenue. Even report on their commissions.
• Setup payment plans to automatically collect from your agents at dates you specify.
• The agent interface is fully customizable to show as much or as little account information to your agents.
• Worried about your agents not doing the job correctly? Lock an agent or entire agency out of the agent interface with a simple click of a button in BillStream.
• Managing your agent’s productivity has never been easier.

Rating

• BillStream supports Residential, Commercial and Wholesale Rating.
• Our unique “Stream” Based Rating Architecture allows the addition of new rating schemes without altering existing code or disrupting current billing models.
• Rating capabilities include, but are not limited to, Flat Rates or rates based on Country/City Code, State Code, Province Code, RBOC-ITC, Tiered Schemes, Class Schemes and more.

Bundling and Package Billing

• BillStream supports: Volume Discounting, Free Minute Plans and Unlimited Plans.
• Unique Package architecture allows clients to accurately track the individual components of a bundled product while presenting only the whole product to the customer.

Taxing

• Tax Compliance provided via BillSoft Inc.
• Commercial and Residential Accounts.
• Wholesale and Retail Accounts.
• Regulated and Unregulated Providers.
• Incorporated and Unincorporated Taxable Jurisdictions.
• Tax reports are custom designed for a Tax Attorney.
• BillSoft keeps up with changes in rates and tax laws.
• BillStream passes all transactions and usage elements to the tax system for proper taxation.
• BillStream provides reports based on BillSoft output for tax/regulatory compliance.
• Reporting can identify billed taxes, collected taxes and uncollectible taxes. You never have to pay more than you owe.

Bill Presentation / Delivery

• BillStream can provide bill images in PDF format.
• BillStream can email PDF images to your customers.
• Data feeds can be provided to the fulfillment vendor of your choice for Print / Stuff / Mail.
• BillStream is happy to provide contact information for reliable fulfillment outsourcers.

Billing History Management

• Complete billing history online; view transactions, calls and taxes that comprise a bill and how they relate to each other.
• View the bill as the customer sees it.
• View a complete tax breakout by customer by invoice.
• Custom and standard layouts available.

Auto Payment Support

• Our auto pay feature allows BillStream Clients to integrate with the processing company of choice.