|
Our Services
Affordable Billing Solution
- Low initial cost of entry.
- Wholesale and Retail Billing offerings.
- Scalable solutions that grow with your company.
- Ongoing savings: we spread our operational and recurring expenses across our entire customer base, leveraging synergies and creating efficiencies that translate into client savings.
User Friendly Interface
- Intuitive Design.
- High powered results.
- Easy to operate.
- Frequently updated with new features.
Service Types
- BillStream Supports One Time, Recurring and Usage Based Billing.
- Our flexible Service Architecture allows the addition of new services to our system without altering existing code or disrupting current billing models.
- Capabilities include, but are not limited to, Internet, Local, Long Distance, Travel Card, Dedicated Circuits, Voice Mail, Pagers and much more.
Agent Interface
- Keep track of your agent’s productivity with no extra hassle.
- Eliminates the need of faxes or paper and let BillStream keep track of the data.
- Put your agents on a commission plan and never have to calculate commissions for you agents again.
- Allow your agents selected access to their client’s balances, enabling easy payment posting to BillStream.
- Allow your agents to reprint their clients invoices on the spot.
- With the built-in reporting on the agent interface your agents can see accurate up-to-date reports of their daily, weekly, and monthly revenue. Even report on their commissions.
- Setup payment plans to automatically collect from your agents at dates you specify.
- The agent interface is fully customizable to show as much or as little account information to your agents.
- Worried about your agents not doing the job correctly? Lock an agent or entire agency out of the agent interface with a simple click of a button in BillStream.
- Managing your agent’s productivity has never been easier.
Rating
- BillStream supports Residential, Commercial and Wholesale Rating.
- Our unique “Stream” Based Rating Architecture allows the addition of new rating schemes without altering existing code or disrupting current billing models.
- Rating capabilities include, but are not limited to, Flat Rates or rates based on Country/City Code, State Code, Province Code, RBOC-ITC, Tiered Schemes, Class Schemes and more.
Bundling and Package Billing
- BillStream supports: Volume Discounting, Free Minute Plans and Unlimited Plans.
- Unique Package architecture allows clients to accurately track the individual components of a bundled product while presenting only the whole product to the customer.
Taxing
- Tax Compliance provided via BillSoft Inc.
- Commercial and Residential Accounts.
- Wholesale and Retail Accounts.
- Regulated and Unregulated Providers.
- Incorporated and Unincorporated Taxable Jurisdictions.
- Tax reports are custom designed for a Tax Attorney.
- BillSoft keeps up with changes in rates and tax laws.
- BillStream passes all transactions and usage elements to the tax system for proper taxation.
- BillStream provides reports based on BillSoft output for tax/regulatory compliance.
- Reporting can identify billed taxes, collected taxes and uncollectible taxes. You never have to pay more than you owe.
Bill Presentation / Delivery
- BillStream can provide bill images in PDF format.
- BillStream can email PDF images to your customers.
- Data feeds can be provided to the fulfillment vendor of your choice for Print / Stuff / Mail.
- BillStream is happy to provide contact information for reliable fulfillment outsourcers.
Billing History Management
- Complete billing history online; view transactions, calls and taxes that comprise a bill and how they relate to each other.
- View the bill as the customer sees it.
- View a complete tax breakout by customer by invoice.
- Custom and standard layouts available.
Auto Payment Support
- Our auto pay feature allows BillStream Clients to integrate with the processing company of choice.
|
